FAQ

Frequently Asked Questions

Find answers to our most common questions below.

Orders & Shipping

Q: How long will it take to receive my order?

A: We process orders within 1 to 2 business days. Transit time is typically 3 to 4 business days. You can expect your package to arrive within 4 to 6 business days after placing the order.

Q: Do you ship internationally?

A: Currently, we only ship within the United States. We do not offer international shipping at this time.

Q: How can I track my order?

A: Once your order is dispatched, we will send you a Shipping Confirmation email containing your tracking number and a link to track the package.

Returns & Refunds

Q: What is your return policy?

A: We offer a 30-day return policy. Items must be unused, unwashed, in their original condition with all tags attached, and free of any pet hair to be eligible for a refund.